160 Series - Transactional Voice Calls

TRAI Approved 160 Series for Service Voice Calls

Get government-approved 160 series numbers for OTP, transaction alerts, and service voice messages. 24x7 delivery, DND allowed, high-priority routing for critical communications.

Apply for 160 Series Learn More

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Transactional Voice Call

160 Series Number

Calling from: 160-XXX-XXXX

🔐 Your OTP is 6-5-4-3-2-1. Valid for 10 minutes. Do not share with anyone.

Critical - High Priority

Calling from: 160-XXX-XXXX

💳 Rs.2500 debited from account ending 9876. Available balance Rs.50000.

Transaction Alert - 24x7

24x7 Calling

DND Allowed

Why 160 Series for Transactional Calls?

Government-mandated series for critical service voice communications

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TRAI Approved

Government approved 160 series for transactional voice calls as per TRAI regulations

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OTP & Alerts

Perfect for OTP verification, transaction alerts, order confirmations via voice

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24x7 Delivery

Make calls anytime - no time restrictions, available round the clock

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DND Numbers Allowed

Can call DND registered numbers for transactional purposes

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High Priority

Priority call routing for critical service and verification messages

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Pan-India Coverage

Make transactional calls across all Indian telecom operators

Types of Transactional Voice Calls

High-priority voice calls for critical communications

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OTP Voice Calls

Automated voice OTP for authentication

Example:

Your OTP is 6-5-4-3-2-1. Valid for 10 minutes. Please do not share.

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Transaction Alerts

Financial transaction voice notifications

Example:

Rs.5000 has been debited from your account ending in 1234. Available balance is Rs.45000.

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Order Confirmations

Purchase confirmation voice calls

Example:

Your order number 12345 has been confirmed. Expected delivery is within 3 days.

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Service Updates

Account service voice notifications

Example:

Your electricity bill of Rs.1500 is due on 31st January. Please pay to avoid disconnection.

Compliance & Regulations

Understanding TRAI requirements for 160 series calls

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TRAI Guidelines

Only for transactional/service content
Can call DND numbers
No time restrictions (24x7)
Pre-approved voice scripts
Implicit consent required

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Call Requirements

Register business entity
Get 160 series approved
Service-only voice content
Maintain call standards
Regular compliance checks

Perfect Use Cases

When to use 160 series transactional voice calls

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OTP & Verification

Voice-based OTP and user verification

•Login OTP voice calls
•Transaction OTP
•Password reset verification
•Account verification calls

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Transaction Alerts

Banking and financial notifications via voice

•Debit alert calls
•Credit notifications
•Balance updates
•Payment confirmations

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Order Updates

E-commerce order status voice calls

•Order confirmation calls
•Shipping status
•Delivery notifications
•Return status updates

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Service Alerts

Account and service related voice calls

•Appointment reminder calls
•Booking confirmations
•Policy updates
•Service request status

160 Series vs 140 Series

Understanding the key differences for voice calls

Aspect	160 Series	140 Series
Purpose	Transactional/Service Calls	Promotional/Marketing Calls
DND Numbers	Can call	Cannot call
Time Restriction	24x7 allowed	9 AM - 9 PM only
Content Type	OTP, alerts, confirmations	Offers, promotions, marketing
Call Priority	High priority	Standard

How to Get 160 Series Number

Simple 5-step registration process

Business Registration

Number Application

Apply for 160 series number for transactional purpose

Script Approval

Get service voice scripts approved

System Integration

Integrate with your OBD/autodialer system

Start Calling

Begin 24x7 transactional voice calls with approved number

Ready to Get Your 160 Series Number?

We help you with complete registration and 160 series approval for transactional voice calls

Apply Now Get Consultation

✓ TRAI Approved • ✓ 24x7 Calling • ✓ DND Allowed • ✓ High Priority Routing