IVR Solutions

Professional IVR System for Modern Businesses

Transform your customer communication with intelligent IVR solutions. Multi-level menus, smart routing, 24/7 automation, and seamless CRM integration. Setup in minutes, scale instantly.

99.9%
Uptime SLA
50%
Cost Reduction
<2s
Response Time
24/7
Always Available

Powerful IVR Features

Everything you need for professional call handling

🔊

Multi-Level Menus

Create complex IVR flows with unlimited levels and options

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Smart Call Routing

Route calls to the right department based on caller input

⏰

24/7 Availability

Automated responses available round the clock, no holidays

📊

Call Analytics

Track call volumes, wait times, and customer satisfaction

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Professional Greetings

Custom voice recordings or text-to-speech in multiple languages

🔗

CRM Integration

Connect with your CRM, helpdesk, and business tools

Types of IVR Solutions

Choose the right IVR type for your business needs

📞

Inbound IVR

Handle incoming customer calls with automated menus

  • Welcome messages
  • Menu navigation
  • Call routing
  • Queue management
  • Hold music
  • Callback option
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Outbound IVR

Make automated calls with interactive responses

  • Survey calls
  • Payment reminders
  • Appointment confirmations
  • Feedback collection
  • Order updates
  • Press-1 campaigns
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Multi-Level IVR

Complex menu structures for enterprise needs

  • Nested menus
  • Department routing
  • Priority handling
  • Skill-based routing
  • Time-based rules
  • Overflow handling
🤖

Voice Bot IVR

AI-powered conversational IVR with natural language

  • Speech recognition
  • Natural language
  • Intent detection
  • Smart responses
  • Self-learning
  • Multi-language

Industry Solutions

IVR solutions tailored for your industry

💁

Customer Support

Streamline support with automated call handling

  • â€ĸReduce wait times
  • â€ĸRoute to experts
  • â€ĸ24/7 support
  • â€ĸSelf-service options
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Sales & Lead Management

Capture and qualify leads automatically

  • â€ĸLead qualification
  • â€ĸSales routing
  • â€ĸAppointment booking
  • â€ĸFollow-up automation
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Banking & Finance

Secure account access and transactions

  • â€ĸBalance inquiry
  • â€ĸTransaction status
  • â€ĸBill payments
  • â€ĸLoan information
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Healthcare

Patient appointment and information management

  • â€ĸAppointment booking
  • â€ĸTest report inquiry
  • â€ĸDoctor availability
  • â€ĸEmergency routing
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E-commerce

Order tracking and customer service

  • â€ĸOrder status
  • â€ĸReturn requests
  • â€ĸProduct inquiry
  • â€ĸComplaint handling
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Travel & Hospitality

Booking and reservation management

  • â€ĸBooking confirmation
  • â€ĸFlight status
  • â€ĸRoom availability
  • â€ĸCancellation

Advanced IVR Capabilities

Enterprise-grade features for superior call management

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DTMF Recognition

Detect keypad inputs for menu navigation

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Speech Recognition

Understand natural voice commands

🔄

Call Transfer

Seamlessly transfer to agents or departments

🎤

Call Recording

Record conversations for quality and compliance

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Queue Management

Handle high call volumes with smart queuing

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Voicemail

Capture messages when agents unavailable

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Time-Based Routing

Route calls based on business hours

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API Integration

Connect with any third-party system

Setup Your IVR in Minutes

Simple 4-step process to get started

1

Design IVR Flow

Create your menu structure with our visual IVR builder

2

Record Messages

Upload voice files or use text-to-speech for prompts

3

Configure Routing

Set up call routing rules and agent assignments

4

Go Live

Activate your IVR and start handling calls professionally

Flexible IVR Pricing Plans

Scale as you grow. No hidden costs.

Basic

₹2,999/month
5 concurrent channels
  • 5 concurrent channels
  • Basic IVR (2 levels)
  • Call recording
  • Email support
  • 1 toll-free number
  • Basic analytics
  • 500 minutes included
Get Started
Most Popular

Business

₹7,999/month
20 concurrent channels
  • 20 concurrent channels
  • Multi-level IVR
  • Call recording & monitoring
  • Priority support
  • 3 toll-free numbers
  • Advanced analytics
  • 2,000 minutes included
  • CRM integration
Get Started

Enterprise

Custom
Unlimited concurrent channels
  • Unlimited channels
  • AI-powered IVR
  • Advanced call center features
  • Dedicated manager
  • Custom integrations
  • White-label solution
  • Unlimited minutes
  • SLA guarantee
Contact Sales

Ready to Transform Your Customer Communication?

Start your 14-day free trial. No credit card required. Setup in minutes.

✓ No Setup Fee â€ĸ ✓ 99.9% Uptime â€ĸ ✓ 24/7 Support â€ĸ ✓ Cancel Anytime